Marine electrical, trades and services

How we uncovered a $416,000 fraud and helped a family business survive

The books said the business was profitable. The bank account said otherwise. Six days after the owner asked for an investigation, there was enough evidence to hand to police.

ClientA family owned marine electrical business
SizeFamily owned and operated
EngagementForensic accounting, fraud investigation, cross-system audit and expert witness documentation
The practice publishes this case study today. The business, its owner and the offender are described by role and never named, and the sentencing particulars are deliberately not published.
The situation

Where they started

NN Accountability was appointed to prepare the tax return for a family owned marine electrical business. The warning signs came almost immediately. The bookkeeper delayed system access for months, bank statements never arrived, and basic questions went unanswered.

When the owner raised concerns about unusually high Business Activity Statement figures, the team ran a full audit of both the Xero and the MYOB files. Over six days it uncovered evidence of systematic fraud that would later lead to a criminal conviction.

The business ran two accounting systems at once. That is what made the fraud possible, and it is also what made it hard to see: a payment concealed in one file looked ordinary in the other, and nothing reconciled the two.

The challenges

What we found when we opened the file

01 Books that did not add up Activity statement figures were unusually high. The Profit and Loss showed a healthy business while the cash disappeared. The numbers told two stories and neither matched reality.
02 Resistance to system access Across months of repeated requests the bookkeeper delayed access to MYOB, blamed login problems, and never produced the bank statements needed for a basic tax return.
03 Two systems, no reconciliation The business ran Xero and MYOB side by side. Without forensic scrutiny a transaction in one could be concealed by the other, and that is exactly what was happening.
04 Payments hidden in the balance sheet Payments labelled as direct debits had been coded to a liability account rather than an expense account, which kept them out of the Profit and Loss entirely.
05 A trusted employee, unchecked One person held unsupervised access to payroll, bank uploads and both accounting files. With no second set of eyes, every safeguard a small business should have was effectively switched off.
06 A business quietly bleeding The books showed a profit while the family ran at a loss. The owner considered selling a rental property meant for retirement simply to keep the business trading.
What we did

What we did

Ran a full forensic review of both the Xero and the MYOB files on the same day the investigation was requested, before any record could be altered or removed.
Established that unauthorised overtime and additional hours had been run through Xero payroll, none of it approved by the owner.
Found a second payroll running inside MYOB, paying the bookkeeper a further wage entirely outside the file the owners could see.
Cross-matched every direct debit in the Xero bank feed against the dates and amounts of the hidden MYOB pay runs. The reconciliation was an exact match.
Examined the batch payment file behind the direct debits. A batch file appears as one line on a bank statement, so what is inside it is rarely read. We opened it and confirmed the account it paid into.
Documented how supplier payments had been coded to balance sheet liability accounts rather than expense accounts, a deliberate technique that keeps a fraud invisible in standard reports.
Compiled a formal forensic statement and evidence pack suitable for legal proceedings.
Worked alongside the family's lawyers and Queensland Police through to conviction.
The outcome

What it produced

Where a figure is not on record, the change is described in words. No percentage is estimated and no metric is invented.

$416,000 The fraud documented, payment by payment, across a little over a year. Every dollar tied back to evidence that would hold in court.
Six days From the owner asking for an investigation to having enough evidence to refer the matter to police.
Guilty plea Faced with the documented evidence the bookkeeper pleaded guilty, and the matter was resolved without a contested trial on the strength of the financial trail that had been reconstructed.
Exact match Every direct debit in the bank feed reconciled to a hidden pay run, date and amount. That reconciliation is what made the trail hold rather than merely look wrong.
Still trading The business kept its doors open and its team employed.
Court ready Every finding captured in a formal forensic statement that Queensland Police, the Crown and the family's lawyers could rely on.

Most business owners do not suspect fraud. They just know something does not add up. By the time they ring us, they have usually been carrying that uneasy feeling for months.

Nikoletta, Director, NN Accountability
Is this you

When to consider a forensic review

If any of these sound familiar, your instinct is worth listening to.

  • Your activity statement, your Profit and Loss or your cash position keeps telling a different story to your bank balance.
  • A trusted employee or contractor controls your books, your bank uploads and your payroll, with no independent oversight.
  • You have noticed unexplained payments, supplier names you do not recognise, or transactions that have been moved or recoded.
  • Someone is reluctant to give you, or your accountant, full access to the accounting file or the bank statements.
  • You suspect fraud but have been told there is nothing to see, or that you are imagining it.
  • You are heading into a court matter, a divorce, a partnership dispute, an insurance claim or a sale, and you need numbers that will be defensible.
On the public record

Independently verified

“Betrayal” busts business

Jail for employee whose theft of $400k has left company reeling

Gold Coast Bulletin, October 2024 and February 2026

The forensic work formed part of the evidence the Crown relied on in securing a conviction.

NN Accountability is one of a small number of bookkeeping practices in Australia with the technical depth to investigate concurrent fraud across two accounting systems and produce evidence suitable for Queensland courts.

Who does the work

About the forensic accountant

Nikoletta is the founder and director of NN Accountability, a qualified public accountant and a member of the Institute of Public Accountants, and a Justice of the Peace (Qualified) in Queensland.

The specialism is accounting software setups, migrations and forensic audits across MYOB and Xero. That is the technical ground this case was won on: knowing both systems well enough to see what one was being used to hide from the other, and to reconstruct it in days rather than years.

Every forensic engagement is handled personally by Nikoletta, with discretion throughout and a methodical, court ready approach.

In their words

What clients say about working with us

NN Accountability has been our trusted partner for over a decade… Their in-depth knowledge of Xero and commitment to automation has saved us time and reduced manual errors. The team at NN Accountability is reliable, professional, and genuinely committed to our success.

ANCOLD

NN Accountability has been more than just a bookkeeping service. The real value they bring? Peace of mind. We know our books are accurate, our systems are compliant, and we have a responsive, knowledgeable team in our corner.

Puremedic Health

They've been an essential part of getting my business up and running. It genuinely feels like they're part of my team rather than just an external service, and that level of support makes a big difference.

Airnergy

NN Accountability guided Cheltenham Golf Club through a migration from MYOB to Xero, tailoring processes to suit the complex needs of a non-profit. Financial systems are now more efficient, compliant and audit-ready.

Cheltenham Golf Club

She came HIGHLY recommended to me by a friend I really trust, and I'm so glad I switched over to her for my business and personal tax needs. What's more, she's a really lovely human being, very easy to talk to, very friendly, and you can tell she really cares about you.

Andy

Nikoletta was so patient and kind with me and helped me fix up a REAL big mess I had made in my Xero account. I feel a massive weight has been lifted as the numbers finally make sense, and I finally understand what I need to do to reconcile my accounts moving forward. Highly recommend NN Accountability team for Xero Training and Support! Thank you, Nikoletta!!

Nikita Pere

I have been dealing with Nikoletta since 2021. She has a thorough knowledge of company and trust structures and taxation, as well as exceptional knowledge of Xero. Her expertise has been invaluable to my business. I have found NN Accountability excellent to deal with. Before appointing them, I researched other firms extensively, and their services are well above the standard I found elsewhere. If you are looking for a professional, knowledgeable, and reliable firm, I highly recommend them.

John Archer

Nicky and her team are so efficient and knowledgeable, I'm so grateful that I found them. Their communication is also very clear and they always make themselves available to answer my questions, which provides me with a lot of confidence in every step of building my business. Would highly recommend their services to anyone.

Michelle R
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